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Responding to a Parent Complaint Prompt – Structured Review and Response Strategy
A structured approach to reviewing a parent complaint and planning a response, developed by experienced headteacher Jonathan Coy for schools in England. It…
Weekend emails aren’t urgent: setting parent communication boundaries (without guilt)
School leaders should avoid replying to weekend emails unless there is an imminent safeguarding risk, as doing so sets unsustainable expectations.
Leadership and Governance in Ofsted’s Renewed Framework: What School Leaders Need to Know
Ofsted’s renewed framework for England introduces a five-point evaluation scale, report cards, and a distinct met or not met judgement for safeguarding.
Ofsted's School Inspection Handbook. What you need to know about the September 2024 updates.
Ofsted has removed overall effectiveness grades and judgement logos. Schools inspected from September 2024 face new monitoring and safeguarding criteria.
Cover falls apart when absence reporting is unclear: a simple sickness process that protects everyone
Unclear sickness reporting risks safeguarding and cover. A call followed by written confirmation provides the certainty and record leaders need.
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